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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Hotel in Jackson with free breakfast and seasonal outdoor pool

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus Hotel by Best Western Jackson

Lobby
Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds
Seasonal outdoor pool, pool loungers
Free breakfast
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is 1.986.131 ₫
2.279.086 ₫ total
includes taxes & fees
10 Oct - 11 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Pillow-top bed
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Pillow-top bed
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Baymont by Wyndham Jackson
Pool
Breakfast included
Parking included
Free WiFi
6.8 out of 10, (1001)
The price is 1.799.283 ₫
2.064.868 ₫ total
includes taxes & fees
30 Sept - 1 Oct
Baymont by Wyndham Jackson

About the area

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk
  • Union University - 18 min walk
  • Old Hickory Mall - 3 min drive
  • North Hospital - 4 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Old Country Store - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities, such as free breakfast and a business centre. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • A computer station, a TV in reception and smoke-free property
  • A front desk safe, a vending machine and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Jackson feature thoughtful touches, such as air conditioning, as well as amenities, such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal outdoor pool closes in October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 10 Oct 2024 start from 1.986.131 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Jackson?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 miles (5 km).

SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

6.8
Rating 10 - Excellent. 156 out of 664 reviews" "
Rating 8 - Good. 199 out of 664 reviews" "
Rating 6 - Okay. 136 out of 664 reviews" "
Rating 4 - Poor. 88 out of 664 reviews" "
Rating 2 - Terrible. 85 out of 664 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryll

Travelled with family
Liked: Staff & service
Needed later check out due to surgery.
Stayed 1 night in Sep 2024

2/10 Terrible

Anne

Disliked: Property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Staff & service
The property was adequate in what we needed. Good shower, nice sink area. There was a musty smell in the room and the floor was very dirty, along with the vent in the bathroom.
Stayed 1 night in Aug 2024

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!
Stayed 4 nights in Jul 2024

6/10 Okay

Beth

Travelled with family
Disliked: Amenities, property conditions & facilities
This is an older hotel with a renovation. The renovation has been done very cheaply. Air conditioner unit was super loud and didn't cool the room well. This reno is 2 rooms made into one. The other side of the room was real cool. The area it js in is super super loud. Wouldn't stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Grant

Disliked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Siro

Liked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

BELDA, Round Rock

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the AC units was not working. It felt like you were in a bouncy house when you walked on the floor. The restroom door wouldn’t close properly. The beds weren’t made. There was still trash in the cans. The sofa bed was partially made and half folded out.
Stayed 1 night in Jun 2024

6/10 Okay

Marc

Acceptable but not great
Older property transitioning to extended stays. Room had some maintenance needs and guest areas are small. Bed and other furniture was worn and not super comfortable. Staff was pleasant and efficient. Low value for the price— will stay somewhere different next time.
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, room comfort
Beds were comfortable
The beds were very comfortable and the pillows were nice. The floor was clean. The air conditioner was pretty quite but really needs to be cleaned. In fact, replaced would be best. The water for the shower was warm but never very hot. Our room did not have a TV remote. Not a huge deal, but had we wanted to watch TV we would have had to ask front desk for one. Was not worth it to us.
Stayed 1 night in Jun 2024

6/10 Okay

Bob

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Alana

Stayed 1 night in May 2024

4/10 Poor

Raelyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool had a tarp over it but it was partial submerged and it was so gross
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
Just needed a one night stay. No ice machine available, tiny shampoo and conditioner - not enough for one person, dated interior, worn out office chair just sitting randomly in the room. No where to eat or get something to eat nearby.
Stayed 1 night in May 2024

2/10 Terrible

Noelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our stay was canceled by the hotel because we were past the check in end time, which Expedia says is 3AM. However, we had arrived by 1:30AM. Our room for 6 people was downgraded to a single bed room. The (hard) floor was soaking wet. The mirrors were fogged up and the room smelled mildewy.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Kendall

Travelled with family, Business traveller
Disliked: Property conditions & facilities
AC felts like a fan, no cooling at all. Couldn’t sleep.
Stayed 1 night in May 2024

6/10 Okay

Tiffany

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.
Stayed 2 nights in May 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness
Arrived and had to wait an hour. Bathtub was stained with dirt, coffeemaker wouldn’t work. The little she we had in he room the freezer didn’t work. Hair dryer was hanging off he wall. The room phone didn’t work. The light between the beds was broken. And the fan in he. Bathroom was clogged with dirt/dust. N roll of tp for backup. We were so tired from traveling we just stayed.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Staff gets an A+
Stayed 1 night in May 2024

4/10 Poor

Mike

Liked: Cleanliness, staff & service
The hotel does not look like the picture. Once in my room, there was no way to prevent staff from entering as the internal locks were missing. Usually I don’t think about this but latter that same day I had a staff member use their room key and they let themselves in while I was laying in bed. The room was very clean, the staff was nice, and the price was right. Over all if my room hadn’t have been walked in it would have made for a better experience.
Stayed 3 nights in May 2024

6/10 Okay

Amanda

Travelled with family
Air conditioner was noisy. Room was clean.
Stayed 1 night in May 2024

2/10 Terrible

Melissa

Stayed 1 night in Apr 2024