2/10 - Tồi
Kendal
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
26/07/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I frequently travel back and forth from Florida to Pennsylvania. I have booked many hotels over the years and this has been by far the worst hotel I have ever stayed at. Upon entering the room, I was a little weary due to the picture online looking "cleaner". I got in super late and I had two young children with me. I let them in and my oldest informed me he saw a cockroach swimming in the toilet. Sure enough, fresh large roach in the toilet! I looked up at the entire bathroom and was appalled at the condition of the entire room. Everything extremely outdated and the entire shower looked like someone hadn't used it in 20+ years. The metal panel behind the shower handle was crooked and almost falling off, the shower head was mismatched and looked corroded and the air vent over our head had 2 inches of dust on it. My son was suppose to take a shower. I was so grossed out by the bathroom that I didn't even have either of my kids or myself brush our teeth or wash our hands. Sketchy couch and stains all over the floor. There were "patched" holes in the ceiling above the sink and a patch job under the sink. Dust on almost everything. We felt so gross and it was a struggle to get my kids to sleep because they were afraid of bed bugs and more roaches coming. I tried to find another hotel but we arrived at 12:30 and the closest safe hotel was over an hour. This place should be disgusted with the conditions of their rooms. Never stay here!
Kendal
Lưu trú 1 đêm vào Tháng 7, 2025