Khách sạn Jenda

"The lodge does not actually exist. We arrived at the building, and the outside matched the pictures. However there was no sign and no staff at the place. With the assistance of some helpful neighbours from the street, we learned that it was available for long term rental. A supervisor (who arrived on bike after being called by one of the neighbours) opened the gates so that we could see the “lodge”. It was completely empty and bereft of any furniture). There was no response from the property...

"was on the lake side"

"L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé ...

"great place"

"The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room."

"Clean room & friendly staff"

"A very nice place to stay. Le calme et la beauté du lieu en font un endroit exceptionnel, entouré d’un staff attentif. Really good !"

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"Home away from home "

"La chambre était propre et les personnels étaient très courtois "

"We had a wonderful stay at Volcanoes Over View Safaris and Camp. The staff were incredibly friendly, welcoming, and accommodating throughout our visit. Although Google Maps initially led us to an impassable road, the local community was kind enough to guide us safely to the camp, which we truly appreciated. Once we arrived, everything exceeded our expectations. Our room was spacious, the showers were hot, and the staff made sure every request was met promptly. We were visiting the area for...

"Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not."