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"There are positives and negatives about this hotel. First, the positives: the staff are friendly and helpful, and some of the amenities are good. For example, there is a good games room, and the pools are quite good (the water is a little dirty though). The buffet in the evening is a good option, the other restaurants not so much. There is a welcome happy hour for cocktails.. There is quite a lot of wildlife around the hotel (monkey’s , various birds, lizards), which is interesting. The negatives: the service in some of the catering facilities is almost ridiculously slow. There is no orange juice at breakfast, and the other available juices are poor. The breakfast in general is not quite up to the standards of some other Shangri-La hotels (although it is not bad). The property overall is slightly run down and the rooms could do with some refurbishment. A coffee machine in the rooms, with fresh milk in the fridge, would be desirable. If you are to visit Hambantota and are travelling from Colombo airport, choose a good and reliable car service, although not the one offered by the hotel, which is priced multiple times higher than other available options. I would recommend a visit to Hambantota and Shangri-La overall, though, if only for the chance of seeing wild elephants walking down the road."

"We had a wonderful 4 night stay at Coco Tangalle , we stayed in the King Coco room & it was an amazing space , large with our own private patio . Suresh looked after us during our stay & was very helpful . We would have liked to see a small refrigerator in our room & tea/coffee facilities however Suresh was very happy to place our wine in their fridge & serve it on request , he also bought us a pot of tea every morning . Gorgeous restaurant & pool with staff always ready to assist , would happily stay again "

"Beautiful hotel"

"Buddhi was the best! Love Ananya"

"Our stay at Maya Tangalle Manor was absolutely fantastic. The hotel is wonderfully quiet, with elegant décor and a beautiful room that opened onto a private patio. The garden is stunning, filled with magnificent, towering trees and peaceful rice paddies that create a truly serene atmosphere. The food was delicious, and breakfast each morning was a real highlight—fresh, flavorful, and beautifully presented. What truly makes this place exceptional is the staff. Everyone was incredibly patient, kind, and attentive to every detail, always making us feel genuinely cared for. A special thank you to Prashant, Sampath, and Kavi for their outstanding hospitality. We would also like to thank Asoka, our driver, for his kindness and excellent service. Maya Tangalle Manor is a refined, peaceful retreat, and we couldn’t have asked for a better experience. 🌿"

"Fabulous place!! The people here are so helpful and friendly! Well, it is Sri Lanka after all!! What a gem this hotel is, the spa treatments are fab and even though we didn't pay for meals to be included we have eaten most of our meals here, lovely!! Would definitely stay again. rooms are clean and spacious and the staff will supply you with anything you should need. Fab!!!"