Khách sạn Kampung Kelang Sagu

"Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level. Unfortunately, this is where things began to go wrong. That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and...

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"Not a great experience, room was dirty , room safes did not work , terrible sound proofing, very outdated and not a pleasant stay"

"Yes very good and convenient for us to eat or shop"

"朝食はビュッフェスタイルで種類が豊富で満足。 部屋にはドリンクが４種類のソフトドリンクと水が２本置いてあり、嬉しい。"

"First, its location is very close to Penang International Airport and that's the only reason I switched to this hotel because of taking an early morning flight. It's just 15 minutes for Grab. The check-in process was very smooth and highly efficient but not up to the previous standards of Mariott hotels I stayed. The room was generally acceptable but there was no toothbrush provided and the toilet seat was even not installed well for use. The problem was soundproof. Throughout the night,...

"Good hotel"

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"フェリー（大人1名片道RM2）16時発、Butterworth...

"Clean room .excellent breakfast. But most of all magnificent staff. Friendly helpful polite and cheerful. Stayed here numerous times and always good"

"There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff "

"ホテルも綺麗で、朝ごはんが美味しかった。"

"I cannot say enough about the staff at Macallister Terraces Hotel. When we arrived Sai was very kind and welcoming. He was very knowledgeable of the area and was able to recommend places to eat and visit. Sagor and Jame were always responsive to our needs and kep the property very neat and tidy. Anpa is the evening night clerk. He, too was very helpful and was able to suggest places to visit. Lastly, Liza. Liza ensured that all of our needs, no matter how slight, were met. The hotel itself is...

"Well maintained property. Good location with lots of food options and transport connections. "

"We booked an Executive Premier King room, it is spacious. A fruit basket was presented to us on arrival. Breakfast was included. We had access to Executive Lounge whole day. Free cocktails in the evening. Afternoon tea is served. Very friendly and courteous staff. Good city centre location. 1st Avenue Shopping Mall across the road. Local city attractions are not far from here. Water dispensers at lift lobby. Convenient and no worry stay. Recommended."

"The properly is old and carpet, towels needs to be replaced. WiFi connections below at par and constantly dropped off"