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"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"The room is spacious and staffs are very nice."

"The hotel was clean and the staff were very friendly. "

"friendly staff, quiet and tranquil environment, room is very new and clean "

"ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。"

"Easy access to national park to see the giant flying squirrels. Nice place in residential area. "

"This was one of the more memorable experiences and stays I've ever had - the loveliest even. Everything from the decor to the hospitality of the entire staff to the food to the meditation bath was a testament to intentionality. The attention to detail and storytelling of the omakase dinner at the restaurant was my absolute favorite part of our entire stay. Can't wait to return, hopefully for many years to come! "

"Location was great for exploring old Karuizawa. Japanese style inn."