"The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not...
"Excellent service, the staff were polite and attentive from arrival to departure. Very clean hotel, beautiful spa facility. We had massages and they were great! The Fiki Japanese restaurant was excellent and the desserts from Aria were great too! Definitely recommend !!!!"
"Not a good experience for me, I'm afraid. You have to call to get the access code to the keybox. It would be easier if they could email/text on morning of arrival. The room was nice and clean although the sofa bed had some stains.
Unfortunately, i couldn't get wifi to work, and I tried everything.There was no one on site to help, even though I'd checked in exactly at time requested. I had to find another hotel locally who kindly allowed me to use their guest wifi. It was essential as i needed...