Khách sạn Kawaihau , Kapaa

"The property needs major upgrading. Front desk staff somewhat courteous. Breakfast staff not happy. Tiki bar resto was terribly understaffed and coconut shrimp I ate was quite burnt."

"My daughter and I had a fantastic stay here! Staff was so kind, grounds are beautiful, the price allowed us to come visit this beautiful island-we will come again for sure!"

"The only thing was that the 'beach' nearest the resort is not swimmable (mostly rocks)-however we, walked further up and there was actually sand, but the beach looked unsafe with a visible drop off in ocean--but it was ok for a nice stroll--just not too far from hotel. Make sure you let hotel staff know at check-in if you want your room cleaned (which we prefer..)--especially if you have beach activities what with all the sand, showering and change of clothes. Otherwise, they have everything...

"Roberta and Mariah were both amazing at the front desk. I had an issue with Expedia because I booked and paid for a Premium Oceanfront Room but upon check in I learned that this was not the room reserved for us. We were supposed to be in 318 which was going to be more basic and after arguing with Expedia for over an hour we ended up in 324 which was essentially the same. All of the ISO rooms looked exactly the same, with the exception of the large suite they use as the cover photo. The views are...

"Very basic. Like a camp cabin. Only messages. Lockbox. No staff on-site. Clean. Minor deferred maintenance. Mini refrigerator didn't work; door didn't close."

"Great location; awesome pool. Food is not bad but very expensive. Luckily it's close to restaurants and the Harbor Mall. Rooms are very spacious and nicely furnished. One complaint was with my mattress - I could hear and feel the springs..."

"The property is clean and have what you can call a unique vibe. Spacious not fancy but efficient. Great experience overall. I’d go back and stay there."

"Clean room"

"This was a dream vacation. My husband and I enjoyed staying in the villas and having access to the amenities of the entire resort. It was so peaceful, clean, and absolutely gorgeous. The cultural classes that the resort offered were amazing. We took a basket weaving and lei making class. The resort is located perfectly on the island and in my opinion was the best place to be. We will be going back every year and will even bring our kids next time. The staff were all amazing and the grounds were...

"Relaxing. Beautiful surroundings"

"Good place to stay but expensive and doesn’t offer great beach for swimming. Also it smelled weird sometimes."

"The bed was very uncomfortable causing back and hip pain in both of us. The room was extremely hot. No air conditioning. Ceiling fans and space fans are provided. The hot tub was way too hot to even sit in. The other people we ran into even said that’s ridiculous. Checking out…. It is expected to clean the unit after use and run the dishwasher when you leave with all the dirty dishes. If the room is found messy there a minimum $100.00 charge to clean the room. Lastly, The amount The...

"There is no central or split/window air conditioning in the rooms. They do provide a cheap floor standing portable AC unit only in the bedroom. Since it is tropical rainforest weather , the rooms stay pretty warm without air-conditioning. We had to request additional pedestal fans to keep us cooler in living area . The condo was not well maintained , creaky door hinges , a super noisy exhaust fan in the bathroom with no separate switch which has to be on if the light is on , no blackout...