"Khách sạn sạch sẽ, cơ sở vật chất tốt. Nhân viên thân thiện, khách sạn cũng cung cấp rất nhiều dịch vụ tour, xe sân bay với giá rất tốt."

"Great location, close to the city's main tourist attractions. Very friendly and helpful service, with lots of tips and suggestions about tours. Very comfortable facilities. Delicious breakfast. Thank you once again for an amazing stay."

"Fantastic location. Beautiful hotel. Great staff. Lovely pool."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction."

"khach san gan trung tam,sach dep ,an ninh,an sang tuyet voi"

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to ..."