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"Very helpful, courteous staff. Five minute walk from Centraal Station."

"Clean room, close to the train station."

"CitizenM was a dream! The anesthetic is so colourful and warmly invitiing. The Ambassadors go out their way to assist you and help in any way. Their courtesy, respect and helpfulness was always genuine. The girls were very knowledgeable about shopping and where to eat in the area and made great recommendations that helped make my trip so wonderfully complete! I would stay in this hotel again in a heartbeat and highly recommend it to everyone!"

"Genial"

"Great hotel near the centre. 10 minute walk from Den Haag Central station. Room I had was huge with microwave and fridge. Very clean. Comfortable bed. Staff very friendly and helpful. All in all a good choice of hotel. "

"This property provides a unique experience. It is like taking a step back in time because it was a working cruise ship once upon a time. The rooms are spacious, not like current cruise cabins. The beds are soft, not firm. The amenities in the room and bathroom are similar to what you’d find at any decent hotel. The staff are friendly and welcoming from the moment you approach the property. We were greeted outside by the bell captain who helped us with our luggage and brought us aboard to the guest services area. People at the front desk are very helpful. Food in the restaurant was ok. Beef brisket should have been more tender, but meals that others had were fine. The location is close to the cruise port, which was great because we were sailing on Holland America and this hotel provides free shuttle service to the cruise terminal. This service was excellent! They took our bags right to the ship so embarkation was easy. I would definitely recommend this property. They also offer discounted tours of the ship for hotel guests. Unfortunately we didn’t have time to take advantage of this. "

"Perfect location for Den Haag Central Station, great nights sleep. Fun atmosphere with games and coffee machine"

"Excellent hotel. Fun, hip. Right across from cruise terminal. Excellent restaurant hall downstairs."

"This was the first time solo travelling for a while and first time to Rotterdam. I’d read some infavourable reviews before I travelled and was a bit nervous but I chose the hotel because of the location. As soon as I arrived late at night I was greatex a warm and in iting reception bar area with 5 attentive staff who couldn’t have made me feel more welcome! The room was quiet super clean with lovely bedding! Coffee machine and tea provided and ample hanging space. From that moment on the staff couldn’t do enough to mKe me feel welcome. Loan of an umbrella and some sweet treats after coming back in the evening (after I asked if there was any chocolate!) The hotel is right next door to the Museum Park and across the road from Witte de Withstraat - full of restaurents, bars and arts and cultural venues. Super friendly staff and a 10 min wlk from Central Station. I would definitely choose this hotel again."