Khách sạn gần Trung tâm Chim & Chim ưng Kingsley tại Stoke-on-Trent

"Wanted to cancel due to a *********** & *******- contacted hotel via Expedia requesting consideration for a non-refundable room refund - my message was ignored by hotel and have not had a response from hotel despite Expedia requesting feedback on our stay - disappointed with service from both parties."

"Nice breakfast served at the pub The building is a bit old but very clean. On a personal note, I dont like it's carpet all over the building"

"Dinner took longer than expected to be served. Staff was really helpful and managed the situation really well. Shout-out to Roberto"

"The staff were friendly. Room was clean, and delicious breakfast. We selected by mistake a room for handicapped and did not need a room with a roll away shower set up. ."

"Can't fault anything about the stay. The cottage, the facilities, the cleanliness, the communication and the value were all absolutely impeccable."

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"I didn’t walk around, just need to be close to the train station which is across the street "

"good service and staff"

"Z"

"I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints"

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"The bed and the linen were clean. The whole property is run down and needs updating, it’s all very tired. The bathroom could be so much cleaner if someone cared enough to remove the limescale build up and graffiti."

"This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

"Convenient locatiin"

"It was a great stay. Thank you"

"The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic."

"Steph was very accommodating 😉"