Khách sạn Kitts Hill

"friendly staff"

"The first room they gave us smelled of cigarette smoke. They gave us room with a queen bed instead of a king like we paid for. There was a paper sign on the pool door stating the pool was closed. The lights were on , the pool pump was running, we were able to open the door. The lady behind the desk did not know anything about the pool closure. I'm getting sick of motels not issuing partial refunds when they cannot deliver what they advertise. Breakfast was ok. "

"outstanding "

"The staff are amazing. Always helpful"

"Great staff very friendly "

"Everything was better than any place I've stayed "

"Besides the noise of other people coming through the walls… the place was clean and nice. "

"All around good experience!! "

"Enjoyed our stay looking forward to our next visit"

"It was a real nice place."

"Very clean room an super friendly staff 👌 "

"Average"

"Rooms were not super clean."

"Did not think the room was adequately clean. The room had an off putting dirty smell upon entering. The entire property just did not seem cared for ,carpet was dirty, bed linens were not fresh. Reserved an accessible room that did not have a walk in shower. The staff was excellent...the person at the desk was trying to find a walk in shower and was empathetic as she tried to help. As we were leaving early for a surgery appointment, the woman on that shift offered to make us fresh coffee and...

"The smell from the refinery was in the room the whole time coming in through the wall unit. It was horrible. "

"Yes it good"

"The room was clean but needed some fixing but nothing overly bad. Nice front desk help, close to everything and breakfast is what you’d expect for a free Breakfast "

"Our room was a complete disaster. Very dirty and lamps were broken. Bedding hadn't been changed just straightened up. Now I've gotta file a claim to get my money back. Very frustrating experience!!!"

"Clean rooms staff was amazing "