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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Travelers can unwind in the indoor pool or maintain their fitness routine in the 24-hour gym after exploring Knoxville's vibrant neighborhoods

Choose dates to view prices

The Holiday Inn Express Hotel & Suites Knoxville West-Papermill welcomes guests near the University of Tennessee. Enjoy a complimentary breakfast buffet, dry cleaning services, in-room WiFi, an indoor pool, and a 24-hour fitness center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is 3.047.552 ₫
3.603.730 ₫ total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Bearden, a neighbourhood in Knoxville, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is in the suburbs. Crescent Bend House & Gardens and Three Rivers Rambler are cultural highlights, and some of the area's attractions include University of Tennessee Gardens and McClung Museum of Natural History & Culture. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena.
Visit our Knoxville travel guideOpens in a new window
Map
6324 Papermill Dr, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 2 min drive - 4.8 km
  • Bearden Antique Mall - 3 min drive - 2.7 km
  • University of Tennessee - 6 min drive - 11.0 km
  • Knoxville Convention Center - 6 min drive - 12.0 km
  • Thompson–Boling Arena - 7 min drive - 12.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Twin Peaks - ‬11 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Spice Thai - ‬13 min walk
  • ‪Cava - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel near University of Tennessee
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a corner/local shop and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Free newspapers, tour/ticket information and multilingual staff
  • A vending machine, a front desk safe and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 90 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hairdryers and shampoo
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Restaurant
Hampton Inn & Suites Knoxville Papermill Drive
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
The price is 3.102.198 ₫
3.668.350 ₫ total
includes taxes & fees
25 Jan - 26 Jan
Hampton Inn & Suites Knoxville Papermill Drive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on 25 Jan 2026 start from 3.047.552 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG located?

Located in Bearden, this hotel is within 3 miles (5 km) of Bearden Antique Mall, Tennessee River and West Town Mall. West Hills Tennis Center and Third Creek Greenway are also within 3 miles (5 km).

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Reviews

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 467 out of 758 reviews
Rating 8 - Good. 194 out of 758 reviews
Rating 6 - Okay. 54 out of 758 reviews
Rating 4 - Poor. 27 out of 758 reviews
Rating 2 - Terrible. 16 out of 758 reviews

Reviews

10/10 Excellent

Milagro

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and very clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and the staff was extremely nice
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a very good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was very friendly and polite. The location was in a good part of town near plenty of restaurants
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and i appreciated . The staff made me welcome also the staff at the front desk was excellent!!
Stayed 1 night in Nov 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean room. Above average hotel breakfast. Only drawback was noise from the highway.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very quick check in and breakfast was delicious
Stayed 1 night in Sep 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay – friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to access, its staff very helpful and willing to help at any time. The room and the bathroom impeccable super hygienic Recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In great location of Knoxville. Love west and papermill area. Great staff and location!
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. It's very clean and convenient to the hospital where we were visiting our grandson.
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Clean. Great breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right off I-75. The staff is super friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel with friendly staff
Stayed 2 nights in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shareka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Clean facility.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service
Traveling through Knoxville and came in around 8:30-9:00. During check-in staff were unpleasant with no personality. Bordered on rude. Lobby area was clean and pleasant. Got to our room which was clean but had had terrible odor. We were afraid of what was left over but to tired from the days travels to care. Sheets were clean so we slept. Wouldn’t recommend room 322
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Comfortable room and friendly staff.
Stayed 1 night in Sep 2023