Search Hotels Near Kōena Spa, Ottawa

"The suite contained a lot of amenities and it was very comfortable. The breakfast could be more environmentally friendly since each plastic piece of cutlery came wrapped in plastic."

"The spa was so relaxing and the room was clean. The staff, especially Arbe, were all helpful and kind. My favourite spa so far!! "

"Honestly, despicable. Where do I begin…I had the un pleasure of staying three nights. I couldn’t even open my windows as I was face to face with another individual from all angles. My room was not cleaned or items refreshed once. The ‘heating’ blowing out of the wall air conditioning unit was so drying I developed nose bleeds by the second night. The shower was dirty with built up Calus on the shower head. I went to fill up my water bottle one evening at 9pm from the only source of filtered water (in the gym) to find the machine empty. When I approached the gues services the guy told me that he couldn’t fill it for me but that I could come back tomorrow. I needed water so he said I could buy a bottle of water from them. Also, the bed clothes are worse than an hospital, felt like a picnic table napkin….anyway, the location is pretty central. That about sums up the only positive points about the place. The all inclusive breakfast is a overhype. Recommendation: skip! "

"Common rooms were not clean. Both beds in my room has soiled or hair covered sheets and the dishes had leftover food on them. When k informed front desk I was told there was no housekeeping after 4 and I’d have to change the sheets myself. No apology or accommodation was made until I insisted and they sent a maintenance person up to make the beds. "

"Great location! Awesome for families."

"Very clean room. Comfy bed. Well appointed gym. Excellent drinks and tea selection at Zoe’s bar in the hotel. Fantastic location and lots of history in this Grand old dame of a hotel. "

"Spacious room very clean"

"Large room, and perfect location for a city center tour"

"Okay"