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"Clean room, super friendly staff, hotel has everything you could need. "

"Amazing service overall They have a timed shuttle service from Kawaguchiko St. - Hotel, which is really convenient, I didn't know about this and took a bus when first arrived 😂 either way was easy to do check-in and checkout and move around the area, the Kawaguchiko station is near so you can also walk, good breakfast, clean rooms and location "

"Hotel is nice, but breakfast could have a few more vegan options. Otherwise, for non vegans the food is excellent. "

"Everything was perfect "

"This hotel was great, transportation was so bad that we ended up staying at hotel the whole time and staff was great, there are so many amenities. Food was good too. Room service was lovely, and the hotel had free shuttle which was a life saver. "

"Amazing place "

"Amazingly serene and peaceful location. Beautiful mountains around the ancient caldera adds to the uniqueness of the Hotel. Golf driving range as well as a full course is attached to the property. "

"A very special high end experience. Staff is over the top kind. Dinner and breakfast were Michelin Star quality. A luxury experience that exceeded our Four Seasons stays. And that says a lot"