"The property was never 5 stars. We were four adults but they have dealt with us as if we were two in the room. The standard room was in a very poor standard. The hotel staff were not trained to deal with five stars attitude. The half board meant to them in their cheap style to offer us the four one medium size of water bottle. The entrance to the room was dirty so we had to clean it ourselves. They never filled any tea or sugar or even toilet rolls unless we ask. We had to ask for clean towels...
"The property was never 5 stars. We were four adults but they have dealt with us as if we were two in the room. The standard room was in a very poor standard. The hotel staff were not trained to deal with five stars attitude. The half board meant to them in their cheap style to offer us the four one medium size of water bottle. The entrance to the room was dirty so we had to clean it ourselves. They never filled any tea or sugar or even toilet rolls unless we ask. We had to ask for clean towels...
RAOUF ZAKI