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Hotel East Palace

3.0 star property
Family-friendly hotel connected to the convention centre in Alipur with 2 restaurants

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Photo gallery for Hotel East Palace

Exterior
Outdoor pool
Economy, with AC | Individually decorated, desk, free WiFi
2 restaurants, Indian cuisine
Lobby

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Living room | TV

Executive Suite, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed

View all photos for Super Deluxe Room (A/C)

Super Deluxe Room (A/C) | Individually decorated, desk, free WiFi

Super Deluxe Room (A/C)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed

Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room ( A/C )

Standard Room ( A/C ) | Individually decorated, desk, free WiFi

Standard Room ( A/C )

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Standard Room (Non A/C)

Highlights

Individually decorated
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed

Deluxe Room ( A/C )

Highlights

Individually decorated
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Double Bed, Ensuite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Diamond Harbour Road, Konchowki, Alipur, West Bengal, 743503

Getting around

  • Joka Station - 6 min walk
  • Netaji Station - 9 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 75 min drive

About this property

Hotel East Palace

Family-friendly hotel connected to the convention centre
Free continental breakfast, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel East Palace. Enjoy Indian cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, a 24-hour front desk and a porter/bellboy
  • 3 meeting rooms, tour/ticket information and a gift shop
Room features
All 55 individually decorated rooms offer comforts such as 24-hour room service, as well as amenities such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • TVs with satellite channels
  • Ceiling fans and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dibaratri
  • Pluto

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: INR 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

East Palace Hotel
East Palace Kolkata
Hotel East Palace
Hotel East Palace Kolkata
East Palace Hotel India/Kolkata (Calcutta), Asia
Hotel East Palace Hotel
Hotel East Palace Alipur
Hotel East Palace Hotel Alipur

Frequently asked questions

Does Hotel East Palace have a pool?

Yes, this property has an outdoor pool.

Is Hotel East Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East Palace?

Self-parking is free at this property.

What time is check-in at Hotel East Palace?

Check-in end time: anytime.

What time is check-out at Hotel East Palace?

Checkout is at noon.

Does Hotel East Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Hotel East Palace located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Jorebangla Temple, ISKCON Temple Siliguri, and Shanagar Burning Ghat. Nirmal Hriday and Horticultural Gardens are also within 6 miles (10 km). Joka Station is 6 minutes by foot and Thakurpukur Station is 11 minutes.

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Hotel East Palace Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 6 out of 6 reviews

2.4/10

Cleanliness

2.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good experience

nothing to see at all, no wifi in room , no phone network, nothing to see around, at night its very quite
Stayed 1 night in Sep 2017

2/10 Terrible

Ashutosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad hotel

The hotel is dirty, ill managed and very uncomfortable. Plus there are mosquitoes and cockroaches in the toilets. Rooms of literally matchbox size. If you want further proof - IIM Calcutta, which is a stones throw away from the hotel has removed East Palace from its list of recommended hotels for its student. I am a student of IIM Cal and can tell you this with confidence. But all hotels in the area are equally bad. So if you are visiting IIM, better option is to stay in the city and commute daily. It is better value for money.

2/10 Terrible

SAJU, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST Palace I ever seen

The worst experience for a so called 3STAR rating. Be it the cleanliness, condition of the room, location of hotel, courtesy and support service from hotel - there is nothing where I can give a good rating. The hotel is marked wrongly in google maps which make it worse to locate it as well. Had I not submitted my money in advance, I should have opted to not use the same hotel like many other friends of mine did. Since the money was locked I did not have any other choice other than try to adjust myself. Its clear 'looting' away money from you. WILL NEVER RECOMMEND ANYONE TO STAY HERE IN FUTURE.

2/10 Terrible

Tanay, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel ever visited.

The story starts when you step in , did a online booking through Hotels.com , first thing heard at the reception after showing the receipt was that " we do not have any confirmation " though the booking was done a day before . waited and got call conferenced with Hotels.com , the man at the reception then came to know that they had rcvd the mail from them already , there were 2 people at the reception to be precise and one of them called himself the manager , being a bengali and myself the same , the guy tried conversing in Hindi deliberately and was hard to make out what he actualy meant . went to check the room , AC room looked like those of little asylum rooms , it was sick and the AC was broken and hanging . Photos on the website are Delusives , no match with the actual one . all were unclean and smelly , one could not afford to even puke in any of those rooms . the room had a TV without remote . no ventilation at all , bathroom was a one hand dimension . went for lunch to the restaurant , not even 1/3 rd of the total menu was available , had to choose within having no choice . tried paying after lunch , they came back saying the card machine is not working , had a troubled and disturbed time after that , which was of utmost hassle , Itsettled at last by paying online for one of their rooms .would like a report done to the consumer forum to close hotels like this as they are of utmost inconvenience to guests .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Bother

There is absolutely no reason to stay at this hotel. Except for the unfinished temple just up the road, it is miles from anything and everything in Kolkata. To top it off, this hotel seems to have taken all its profits and invested them in the garden out front rather than some basic amenities like decent mattresses. Have no idea how it got a three-star rating, it would be lucky to get one anywhere else in the world.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Pathetic

They don't show what they actually are. AC was not working at all. Don't ever visit this hotel. The guy at the reception was also not behaving like he should have.