I booked this in advance for my 19 hour layover in Kunming. The Didi driver dropped us off at the restaurant entrance (the 2nd floor of the building), and front desk is located on the 1st floor. Actually I was very impressed w/ how pretty it is and I think it's a brand. I explained I'd like to check-in. At first I was confused when the attendant asked me if I'd like to book, but luckily the other front desk attendant understood that I was referring to my reservation and they showed me a printed paper with my name on it. I confirmed it was me and they charged me the price I booked on Expedia (on my credit card: the pending transaction was under a Beijing travel agency, but the name changed to Xiangjiang Hotel). Puran (that's the Chinese name of the English-speaking attendant) was friendly and informative: he explained how much the airport transport service cost (less than what I paid the Didi driver!!), that the card is for electricity, gave us the Wi-Fi password and explained I can have breakfast to-go using my ticket. I love the bathroom (includes a shower and bathtub). I had a lot of fun walking around the area because the greenery is beautiful. There are stores visible from the moment I stepped out the front entrance and because there are people who live in the apartments surrounding the hotel, I felt safe walking around during the day. I even bought some medicine in the pharmacy next door. I didn't eat at the restaurant, sorry! I would stay here again or in another city.