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"スタッフの方がとても"

"1. [Unprofessional Reception Staff] Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them...

"Les matelas sont encore emballés dans leur plastique d’achat. Le petit-déjeuner compris n’existe pas et il n’y a rien aux alentours permettant de petit déjeuner! Bref glauque, à éviter !"