Khách sạn La Estancia , San Rafael del Yuma

"All good"

"Terrible liquor selection, bars were not stocked up and there was nothing available. Bartenders were extremely slow and most didn’t know how to make anything. Beverage manager needs to be replaced with someone with more knowledge and do better job hiring bar staff. For was good but inconsistent. Rooms were kept clean at all hours. This resort is at an awesome location and has the potential to be great. Paying extra to be prefer did not see any difference from prefer to regular, buffet was...

"Staff are very nice and helpful. The breakfast is included and very tasty. The property has all the amenities on it and you get a golf cart to enjoy them."

"Everything was well kept and everything was nice."

"Todos fue excelente"

"Muy bueno"

"This is the 4th time we stay we loved it the first few times but it seems now they are renovating some things . Some amenities like some pools and areas will be closed least in our time there . Food prices increased. Service is still pretty good . Luxury 3 villa lacked of comforters not a big deals but they only provided some throw blankets that were still too small for the beds . Over all we would come back."

"Our didn’t get off to a good start. The hotel over booked and they had no suites for our family of five. They gave us two rooms next to one another that did not connect. It’s was like we were on two separate vacations. We finally got the room we paid for on the third day of our seven day trip. Most of the staff were courteous and polite. The food was decent enough. There was a good bit of variety for our three picky kids. The buffets were a time saver. The entertainment was good with a good...

"No one on staff spoke English. The hotel is very dated and unkempt. There were several power outages in the 16 hours we were there."

"Nos encantó el.servicio del personal, especialmente de su Gerente Johan, de Ramonita en Recepción, de Edgar Quezada en el Bufete y el de Ismael qué nos atendió en la cena romántica. Además de todo el equipo que compone el servicio al cliente. Un Hotel muy acogedor con unas vistas y atardeceres espectaculares. Lo recomiendo."

"Staff great"

"Es una experiencia campestre de verdad, quedarse en medio de la plantación y descansar con la naturaleza pura. Nicole es excelente host, preocupada, atenta a cada detalle sin ser avasalladora. Sinceramente queremos volver pronto 🙌"

"A very nice stay!"

"The area looked beautiful in photos but it really was not feeling safe. We had an overnight before cruise and mainly just stayed in the room. The beach was lovely but we didn’t feel comfortable eating anywhere near this small hotel no elevator so be prepared to carry your luggage up stairs to higher floors. No where close to get a coffee in the morning."