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"Good location. Overall was a great stay"

"A variety of options at breakfast, food was good quality. Staff were professional and friendly. Excellent location, we had a bay view room with a balcony. Room was clean and comfortable. WiFi worked well. We only stayed one night and would happily stay longer."

"Very friendly and attentive staff. One of the biggest and tastiest breakfast buffets I’ve seen *anywhere*. Only a five minute walk from the caldeiras. This is an excellent place to base yourself for explore the eastern half of the island."

"Weather was a mix of showers and sun but having the hotel spa to go and relax in after a long day was perfect. Breakfast was good, the option for foods to be cooked for you was great. The hotel staff were lovely and the place was really clean "

"Great Costumer service!"

"Convenient location on the island to explore the whole island. "

"The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to communicate effectively and she addressed my concerns and called the tour company to assure I would be picked up. Breakfast was filling and worth it!"

"Beautiful and helpful staff- very friendly and clean"

"Just beautiful! The staff was friendly and attentive. We would definitely come back and would highly recommend."