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"I loved my stay here! The rooms were clean and comfortable, the onsen was great, and a convenient location. I would stay here again for sure"

"Hotel is old and not worth the money in my opinion. If you’ve been to the US and stayed at Motel 6, this is how I would describe the room I stayed in. The spring mattress was very old. I’ve been coming to Japan for so long and this is the first time I’ve had to sleep on a spring mattress that was very old and uncomfortable. A futon mattress would have been better. The hotel is nice only in the lobby. Carpet in the hallways was badly stained, elevators were slow. I stayed for one night to use the onsen after a long hiking trip, but lots of young children were screaming and used the public bath as if it was a swimming pool. It was not a relaxing experience at all."

"Amazing. Seems expensive, but what you get is amazing. Spend the extra Yen and get a floor in the Luxury floors. VIP lobby, foot bath. Private in-room onsen. Dinner and breakfast. Great view of Lake Biwa. The nicest place I have ever stayed in. Free pickup and return to the train station."

"It's a little outdated, but would stay again."

"Very nice, clean room with a view. The staff is also very helpful. Will definitely stay there again."

"The staff was very helpful especially for checking on whether places were open and on obtaining a taxi. The rooms lack places to put your clothes and lack suitcases stands so one must plan to use the limited supply of hangars and live out of a suitcase. The showers are handheld so one might instead plan to use the open facilities and hot baths. The food was excellent and help is available everywhere."

"Large hotel with amazing views of the lake. However amenities a little dated. We felt the beds and the lounge area in our room could have been swapped around to get the best view when relaxing with a drink rather than while asleep. Excellent location despite a little long walk to the station ( realise there was a shuttle available but prefer to walk) Bathroom needs an upgrade."

"Such a beautiful and peaceful place to stay on the outskirts of Kyoto ... a hidden and perfect respite to escape the busy city action but still close enough to pop in and check out all the amazing places in town. The facilities, the meals, and the service were awesome, and we'd like to especially mention the wonderful manager who always made us feel special, Koichi Koike! Thank you for a 5-star experience and we are already looking forward to returning to your hotel. Highly highly recommended!"

"Everyone was so friendly and helpful. The onsen was amazing! The dinner and breakfast they serve is very large and delicious. The area is perfect for someone wanting peace and quiet. I would love to go back and stay again!"