Search Hotels Near Lake Houston, Houston

"Great customer service "

"The room was good bed was very comfortable. My issues were with the fact you claim to have shuttle service which is why we booked with you and then found out we actually did not because your shuttle is a small mini van with only a couple seats and you have to be the first to check in to get on the list. Also the shuttle from airport was very uncomfortable and warn out. Do not claim to have shuttle service when you pretty much do not. Your check in staff seemed not to care at all. Which it is not her fault you mislead people with that as a selling point and they get to deal with the unhappy customers."

"Honestly. The staff was "

"Pool could have been better , breakfast was pretty good . Room was clean had a funny smell but overall no major complaints "

"Property feels and looks dated. Rotting wood trim on building, stained furniture in room, surfaces need pait, with updated colors, not pale yellow, hallway carpet stained and worn, lobby furniture stained."

"The place was under construction but it didn't affect our stay. Would come back and stay again. Our room was clean. "

"Staff is rude and judgmental especially the manager I won’t be staying here again not worth a dime."

"Check-in was very easy to do. The person who checked me in was very pleasant and courteous. Rooms were clean and my stay was great."

"Feels like the place is a big cover up for there entire family"