Tìm Căn hộ dịch vụ tại Lake Leelanau

"The place is cheaper than anything downtown. It is clean and new. Unfortunately, there is no onsite staff (everything operates via a web portal). I had no hot water during my 2-day stay. I reported this via email and there was a prompt response, saying it had been forwarded to onsite maintenance. After that, no one contacted me and nothing changed. Other guests did have hot water, so it would have been easy enough to switch me to another room. When I contacted them a second time, they offered...

"parking was easy. communications with staff were good but it would take a while to connect to someone via phone and we didn't receive an automated email with access info that we should have received. very comfortable beds and clean unit. not enough hot water."