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"Very conveniently located at the bottom of funicular track ,lots of restaurants and stores around , walkable to the lake "

"Nice area, nice stores"

"Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world."

"Staff were not particularly welcoming or friendly. Reception did not offer the Ticino Card at check in. On arrival our room was not very clean and was not cleaned well during our 3 night stay. We did however like the location."

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"

"It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano."

"Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great."

"Outstanding "