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"Wonderful hotel nice and central. Very comfy bed. Lovely staff. Tasty breakfast "

"A well appointed room and very helpful service. Not everything is 5 star. There are scuffs on the walls and it’s a crowded hotel at times but I thought it was worth the price. The location was great and it was a 5 min walk from the Underground and Waterloo station. "

"The room was clean. The hotel is making efforts to go green. Whenever you asked for anything they sent someone to your room immediately. The doormen were excellent and helpful. The location was great! All good things to say about this hotel."

"Room was perfect, staff were super friendly and professional. The food and spa are amazing and location is within walking distance to the Christmas markets, bars, restaurants and shops. It’s out 5th visit and we would recommend to anyone. "

"Honestly the greatest hotel I have stayed in. I will always look to stay here when I come to Manchester. The staff was very kind and the food was very yummy. "

"Very good."

"Lovely staff. Comfy beds and spacious room. Good variety at breakfast and good coffee. We observed staff act professionally when dealing with challenging custmers."

"Great location, great bed, slept like a baby! "

"Exellent staff super helpful on all manners"