Khách sạn Lake Shangrila

"We were never able to check in. We arrived at the motel at 6:30pm. No one was available to check us in. There was a sign posted outside the office saying that check in was only from 3 to 4pm. We lost the money we had paid for the room, and had to find another hotel to stay in. A drug addict who was staying in one of the rooms was wandering around in the parking lot. He scared my wife."

"Great"

"The room was very clean "

"Fabulous environment"

"Was a nice stay "

"Very helpful staff, and clean place to stay. Nice kitchen, living room and bedroom, and bathroom. Easy parking. Very comfortable."

"Wonderful property, would absolutely recommend."

"The staff are really welcoming, friendly and helpful. The hotel is very clean and our room was very spacious. The breakfast, included, was great with lots of healthy options for grown-ups and kids. The pool space was nicely heated although the pool was a bit cold for my kids (it is the middle of winter now...). The hotel is conveniently only 25 min from skiing slopes. Overall, great experience. We would come back to this hotel! "

"Clean room, helpful staff, good value"

"Warm pool"

"El servicio completo estuvo excelente"

"The room was great - loved the separate office space where one of could read without the light disturbing the other person sleeping. Also, the location is very convenient."

"Great staff & clean rooms!"

"Great service"

"I was disappointed at how run-down the room was compared to the perceived modernity they portrayed in their online photos. The laminated floor in the room was warped and chipped throughout. There was a dresser drawer missing. Lamp shades were dated and dusty, one with a burnt bulb. There was a TV bracket on the wall for a tv that wasn‘t there; they replaced it with a small one on the dresser. No coffee maker, in-room phone or battery in the smoke alarm. Very dated restroom with a door that was...

"My daughter and I love staying at this hotel just to get away.. The staff are great and always helpful. "

"Hreat space and team. "

"Very kind man named james works the counter at night "

"Fantastic hotel with food on-site. Staff very helpful and friendly"