Khách sạn Lake Shangrila

"Worst stay ever. 1. AC - did not work (it is old like form 90ties) did not keep temperature at the range. 2. There was no hot water at all! Cold icing shower at the morning. 3. Bedding is for cows, not for people! 1) Blanket from the material my grandma used to wipe cows before milking, terrible for the skin. 2) pillows were compressed and had, you could brake the neck on it. Impossible to sleep at all!!! Mattresses are hard and not comfortable at all. 4. Floors were not vacuumed! Pieces of...

"Room was clean, staff was friendly. Coffee was awful!"

"Only bad thing was the in room coffee. It’s not the hotel’s fault but the fault of Best Western. It was marked Best western. Everything else was very good. I will definitely stay here next time I go through Kenosha."

"Kids loved the pool! Really pleasant surprise to have this so close. Will be back"

"The property was in great condition with food within walking distance. This fit very well and was centralized for the people I was there to see. The rooms were neat and tidy. The gentlemen that were managing the hotel were as nice and accommodating as you can be as they were always available when needed. I enjoyed my visit and this is the second time I have stayed here and will continue to as long as this area is in my travel plans."

"Front desk is rude, room is so dated and the bed was horrible. The chair in the room had stains on it and so did the curtains. Broken tiles on the bathroom floor. We went to the pool which is knee deep, was over by the hot tub and there was so much scum on the side of it people had been writing bath things in the scum. Was saving a couple bucks and got the city view instead of the water view, big mistake, it is a parking lot view. Tried to change to the water view and they refused even...

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"The room was clean and the AC was a necessity"

"This hotel was not good, but it was sufficient for the one night we just needed a place to sleep while we were in town. The whole place needs a good scrub down and a freshening up. Breakfast was ok, not great. The waffle iron didn’t seal properly, so the batter leaked out the sides."

"There aren't a lot of hotels in this area so your options are limited. The hotel is very dated and some things haven't been updated in many years. But you could tell they made an effort to clean. The window was cracked and the bathroom floor tile was cracked. The ceiling light was on a timer so it kept turning off. But the sheets seem clean and there was no indication of any bug activity. The room had the toiletries you would need for a couple days. If you're looking for luxury this is not the...

"Good"

"parking was good. clean room."

"Accommodated an earlier check in once the room was ready. Staff was friendly. Easy parking and great location"

"Very nice and clean hotel. Check-in was smooth and pleasant. I liked the large kitchenette suites, and everything was up to the mark."

"My daughter and I stayed while visiting Rosalind Franklin University. We checked in around 8 pm and the lady at the desk seemed bothered by our late arrival. Our room was clean and the bed was comfy, however our AC unit had to stay on constant fan in order for the room to stay cool. Breakfast was your typical hotel choices. It was good, but the pancake machine had to be refilled only an hour into service. It took awhile for someone to come and refill it. Overall our stay was great and these...

"Nice value, clean rooms, great location"