Khách sạn Lake Shore , Pasadena

"On this site and the hotel site there was no where to indicate that we would be bringing our dog. Upon check in I was told I was booked for the king bed I had requested but it was on the 3rd floor where pets were not allowed. Was told I needed to be on the 1st floor but no “king” rooms were available, only queen. I then asked for the difference of $20 and was told they couldn’t do that since I had pre-paid. Why not just hand me a $20. Total B/S ! "

"Parking was easy. Breakfast was good."

"Friendly staff "

"The staff at the front desk were excellent, as well as the bartender who was working Saturday evening. Breakfast was decent as well. The location of the hotel is great and easily accessible. However, if you are looking for a luxury hotel this is NOT the place. The room is just average. Bed wasn't very comfortable. We had one full size towel and had to go to the front desk for more. No ironing board, and the iron leaked water constantly. Had a USED bar of soap in our shower which was not...

"Nice place considering everywhere else ups their price for weddings. Be prepared to hear you neighbors bathroom though. "

"The staff at the front desk was super friendly,professional,courteous..thank yoi"

"Parking was packed"

"Beautiful Boutique Hotel on the eastern shore right over the Bay bridge great restaurant Little market that’s amazing nice spa and very pretty and accommodating hotel would highly recommend it! "

"Was very clean. "

"Rooms were pretty musty upon entering. Desk staff was noticeably standoffish. Rooms were nowhere near as cozy as pictured. "

"Property was very nice and clean. Would stay again. "

"I love Hampton Inn"

"The staff is awesome "

"Nice hotel close to good restaurants "

"Lots of parking available, breakfast was always fresh, good coffee and a pretty nice pantry."

"Perfect location to explore history and walking distance to everything! Superior service from friendly, professional staff. Clean and comfortable rooms. Thank you!"

"We enjoyed our stay and really appreciate the housekeeping staff for keeping our room clean as well as the facility. Thank you all!"

"Great sevice."

"the room was disgusting and in the basement. the front desk was rude and dismissive about our wanting to move. everything is old and smells like mold"

"Only stayed one night and it was as expected. Not fancy but clean, and the staff was very responsive. I appreciated the free shuttle to downtown. They have a lovely green area with mature blossoming fruit trees behind the hotel and near the pool, giving a small buffer from the highway and a large space to walk your dog. I thought the mattress was going to be too stiff, but I ended up having a great night's sleep. Great water pressure in the shower. Parts of the hotel are a bit aged, but...