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Hotel Puno Terra

3.0 star property
Art Deco hotel with free breakfast and 24-hour business centre

Choose dates to view prices

Photo gallery for Hotel Puno Terra

Property grounds
Garden views
Property entrance
Triple Room | Frette Italian sheets, in-room safe, individually decorated, desk
Garden views
Travelers find genuine respite at Hotel Puno Terra in the city's heart. The property combines practical comforts with restorative experiences—guests start their day with a complimentary breakfast buffet, enjoy garden views from the restaurant, or schedule a spa treatment.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Frette Italian sheets, in-room safe, individually decorated, desk

Single Room

Highlights

Garden
Individually decorated
LED TV
Pillow menu
Blackout curtains
Frette Italian bed sheets
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Frette Italian sheets, in-room safe, individually decorated, desk

Twin Room

Highlights

Garden
Individually decorated
LED TV
Pillow menu
Blackout curtains
Frette Italian bed sheets
Rainfall showerhead
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Frette Italian sheets, in-room safe, individually decorated, desk

Triple Room

Highlights

Garden
Individually decorated
LED TV
Pillow menu
Blackout curtains
Frette Italian bed sheets
Rainfall showerhead
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Frette Italian sheets, in-room safe, individually decorated, desk

Double Room

Highlights

Garden
Individually decorated
LED TV
Pillow menu
Blackout curtains
Frette Italian bed sheets
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Jr Cajamarca 247, Puno, PUNO, 21001

Getting around

  • Puno Station - 10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 68 min drive

About this property

Hotel Puno Terra

Hotel near Lake Titicaca
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Puno Terra. Treat yourself to a body scrub or other spa services. Be sure to enjoy garden views at the on-site restaurant. In addition to dry cleaning/laundry services and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Airport drop-off service (surcharge), a front desk safe and a computer station
  • Multilingual staff, concierge services and luggage storage
  • Meeting rooms, tour/ticket information and a 24-hour front desk
Room features
All rooms are individually decorated, and feature comforts such as pillow menus, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch LED TVs with cable channels
  • Private gardens, on-request microwaves and daily housekeeping

Similar properties

Restaurant

GHL Hotel Lago Titicaca

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 194 reviews
The price is 3.320.853 ₫
3.652.938 ₫ total
12 Nov - 13 Nov
GHL Hotel Lago Titicaca

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8:30 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Microwave on request

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20406501729

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Puno Terra
Puno Terra
Hotel Puno Terra Puno
Hotel Puno Terra Hotel
Hotel Puno Terra Hotel Puno

Frequently asked questions

Is Hotel Puno Terra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Puno Terra?

Check-in start time: 11:00 AM; check-in end time: midnight.

What time is check-out at Hotel Puno Terra?

Checkout is at 11 AM.

Does Hotel Puno Terra provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request.

Where is Hotel Puno Terra located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas and 1.5 mi (2.4 km) from Lake Titicaca. San Antonio Church and Puno Cathedral are also within 5 minutes. Puno Station is 10 minutes by foot.

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Hotel Puno Terra Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 5 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Eduardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No habia agua caliente para ducharse, despues de mucho tiempo arreglaron este problema. El personal fue muy atento.
Stayed 1 night in Nov 2019

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Puno, muy céntrica

Muy tranquilo, discreto y limpio!!
Stayed 3 nights in Oct 2019

4/10 Poor

John, Florida usa

Disliked: Staff & service
Convient good breakfast great cook front desk staff helpfil
Stayed 2 nights in Sep 2019

4/10 Poor

joud, Buenos Aires

Disliked: Staff & service

Hotel 3 estrella que no lo son

El hotel no es recomendable para grupos, aquellas personas que van por trabajo y buscan algo para descansar está bien. Pero no para personas que buscan un buen alojamiento.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very quiet, safe aand close to good restaurants.
Stayed 1 night in Jun 2018

6/10 Okay

Atalans, Puerto Rico

Liked: Staff & service, room comfort

Agradable

El personal es super amable y servicial. Recomiendo un poco de actualización en la decoracion del hotel. La limpieza de las habitaciones debe mejorar.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service

Nunca vayan a ese hotel

El hotel no tenía papel higiénico ni champú. El servicio de recepción malo: me dejaron un día fuera del hotel y no me abrían. Cuado hice el checkout me pidieron el teléfono para llamar el taxi, con costo de llamada internacional, porque el empleo no tenía saldo. No me cobraron y me hicieron gastar en llamadas para conseguir que me cobraran. Increíble!!!!
Stayed 3 nights in Aug 2017

2/10 Terrible

Josefine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smutsigt och otrevlig personal

Vi hade ändrat våran bokning och tagit bort en natt och när vi kom dit sa hotellet att vi hade avbokat hela. När vi visade att vi visst hade nätter som va bokade så va dom inte alls trevliga och hjälpsamma. Vi bodde där en natt men de va väldigt ostädat, så vi letade upp något annat.

8/10 Good

Hilda Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PASAMOS UNOS DIAS TRANQUILOS DE RELAX

6/10 Okay

Cath, Stockholm

Liked: Cleanliness, staff & service

Good location and helpful staff

Value for money - a good place to stay as it is close to the Plaza de Armas and not expensive. Staff is nice and helpful, rooms are very basic but clean. Internet is not good. Breakfast sufficent but super basic.

2/10 Terrible

cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy decepcionado,me ofrecieron una habitación suite sin embargo esa habitación no había. El precio que pague por que tuve q quedarme una noche,era muy excesivo para el tipo de hotel. Ese hotel de ninguna manera es de tres estrellas. Por 20 soles más estuve en un hotel de más categoría.

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Per un breve soggiorno

Sono stato qui con la mia ragazza, arrivati alla sera ci ha accolto un uomo che non sapeva nemmeno della nostra prenotazione. Dopo qualche minuto che gli ripetavamo di osservare meglio le mail si è convinto e ci ha dato la camera; fredda, con finestre non oscurate che davano sul corridoio principale. Alla mattina una pessima colazione al freddo con scarsa qualità . Insomma se dovete andarci sappiate che va bene per un brevissimo soggiorno.

6/10 Okay

Joe, HK

Liked: Staff & service
Disliked: Room comfort

Good location

Budget choice, located near town centre and friendly staff. Bit rundown and basic, but functions fine. Wifi slow though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ikke varmt vann,låst inngang

Annleggsarbeid med støy.kaldt. Dårlige språkkunnskare hos betjening.nokså sentralt,ikke billig iforhold til faciliteter etc.

8/10 Good

Sheryl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and convenient

This hotel gave us everything we needed for our short stay. Not all the staff could speak English, but they let us store luggage for a day while we did an overnight on Lake Titicaca. Weather was cold but lots of blankets on the beds and hot water for showers. Close enough to walk to main town plaza in a few minutes.

4/10 Poor

Bubble, Puno

Disliked: Staff & service, property conditions & facilities, room comfort

Very basic

The staff were friendly but when we asked for a towel as we only had 1 in the room, it never arrived. Very small room. There was renovations going on when we were there, Multiple stairways to different areas of the hotel, bit of a rabbit warren. Very basic breakfast. Not really up to standard for the price.

6/10 Okay

HM, Vancouver, BC, Canada

Liked: Cleanliness, staff & service

Great for an overnight stay on a budget

I picked the hotel for the price and the garden. It was clean, warm, with comfortable (non-saggy) mattress, and hot shower. The wifi connection in the room was good and the staff were really friendly. It was so close to the Plaza de Armas and the Main Street, Lima, where many of the restaurants were. It was perfect for an overnight stay in Puno. If you are heading to the airport, tell the staff which flight number and ask them to show you the shuttle schedule. Cost was 25 soles. Otherwise it was 80 soles by taxi to the airport.

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, room comfort

great for price

handy to city, lake ect

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos en una habitacion triple muy grande y comoda , con un baño inmenso con agua caliente. Los empleados del hotel excelentes, un servicio insuperable con una amabilidad y predisposicion pocas veces vista, un desayuno riquisimo y abundante. La ubicacion inmejorable y todo esto a un precio super economico. Ampliamente recomendable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fint hotel

Fin beliggenhed - og meget sød personale Fin morgen mad Værelset var rent og flot badeværelse

8/10 Good

Sharon, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Puna Terra - value for money

The hotel is great value for money with a nice breakfast. The location is central although you do have to walk through some dark, deserted streets at night to get back to it - not ideal if travelling alone! They only acept Mastercard so Visa users be aware - cash required.