Plaza Mayor Hotel

Property class: 3

Choose dates to view prices

A free breakfast buffet, a free food/drink shopping service and a free daily manager's reception are just a few of the amenities provided at Plaza Mayor Hotel. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Room service
The current price is 934.850 ₫
934.850 ₫ total
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room

A bed with white linens and pillows, a heart-shaped arrangement of red rose petals, and a single red rose in the center.

Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Triple Room

A hotel room with two beds, a TV mounted on the wall, a small table with a vase of flowers, and a bedside table with a lamp and phone.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Double or Twin Room

A hotel room with two single beds, a nightstand with a phone, and a wall-mounted light fixture.

Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Room

A hotel room with a television, a closet, and a bathroom with a shower curtain.

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
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About the area

Located in Puno, Plaza Mayor Hotel is in the historical district. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Titicaca and Huajsapata Hill. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium.
Map
Jr Deustua 342, Puno, PUNO, 21001

What's nearby

  • A monument with a statue, a church with two towers, and people sitting and walking around.
    Puno Plaza de Armas
    1 min walk - 0.0 km
  • A historic cathedral with two towers and a large clock.
    Puno Cathedral
    2 min walk - 0.2 km
  • A church with a cross on top, illuminated arches, and a large entrance.
    Pine Park
    3 min walk - 0.3 km
  • Casa del Corregidor
    2 min walk - 0.2 km
  • Puno Central Market
    3 min walk - 0.3 km

Getting around

  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    77 min drive

Restaurants

  • Rupha Cafe
    2 min walk
  • Hotel Hacienda Plaza de Armas
    1 min walk
  • Hotel Hacienda Puno
    1 min walk
  • La Casona Restaurant
    2 min walk
  • La choza de Oscar
    3 min walk

About this property

Plaza Mayor Hotel

  • Hotel near Lake Titicaca
  • At Plaza Mayor Hotel, you can look forward to a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk
    • Concierge services, a lift and a front desk safe
    • Smoke-free property, 1 meeting room and luggage storage
  • Room features
  • All guest rooms at Plaza Mayor Hotel boast perks, such as 24-hour room service and laptop-friendly workspaces, in addition to amenities, such as late-night room service and safes.
  • Extra conveniences in all rooms include:
    • Frette Italian sheets and pillowtop mattresses
    • Bathrooms with separate baths/showers and hairdryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 301 reviews
The price is 1.209.593 ₫
1.209.593 ₫ total
27 Oct - 28 Oct
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Frequently asked questions

Is Plaza Mayor Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Plaza Mayor Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Plaza Mayor Hotel on 25 Oct 2026 start from 934.850 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Plaza Mayor Hotel?

Plaza Mayor Hotel doesn't offer parking.

What time is check-in at Plaza Mayor Hotel?

Check-in start time: 1 PM; check-in end time: 11:30 PM.

What time is check-out at Plaza Mayor Hotel?

Checkout is at 11:00 AM.

Does Plaza Mayor Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PEN 10 per person applies.

Where is Plaza Mayor Hotel located?

Situated in the historical district, this hotel is steps away from Puno Plaza de Armas, Casa del Corregidor and Carlos Dreyer Museum. Puno Cathedral and Puno Central Market are just steps away. Puno Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza Mayor Hotel Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 79 reviews
Rating 8 - Good. 28 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast high quality hardware efficient staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Near main plaza, restaurants,and pedestrian shopping streets
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and nice friendly services
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat except space heater in room. No elevator for guests only staff. Breakfast served on 6 th floor. Our room was on the 2nd floor. Long walk up when you can’t breathe properly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stages 3 nights. At the first night I had to take a shower in médium-low temperature. I said it at the woman at the main office. Day 2 they changed my room for another which the hit water was ok… she never mentionnes that I Will have to pay the extras. At the Check-out , surprise I had to pay 300 soles to cover it. I asked the women Why and they couldnt answer me. So I paid it and i’m still looking for a refund of theses abusives fées.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentif à vos demandes, bien situé, j'ai bien aimé!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit et bien situé Personnel attentionné Buffet pour le déjeuner parfait
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buena limpieza. Personal excelente
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Stayed 2 nights in Aug 2025