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"We visited on Sunday 21st September and fell in love with this hotel. We are already planning out next visit. We were greeted by name when we drove up to the gate, so to the 5* service had already begun. There is plenty of parking on site. The entrance and reception area are beautiful. Alicia attended to us straight away and we had been offered an upgrade for my partner Birthday and also some complimentary prosecco. We were upgraded from a Double to a Double or Cosy Double with a Hot Tub. We were so grateful. We were shown to our room 232, which had a HUGE bed and TV. It also had a Hot Tub. (We sat in the hot tub in the morning with the sun beaming down on our faces). Alicia showed us around the hotel and to the restaurants, the breakfast room etc. Her Customer Service was definitely 5*. We decided to eat dinner in the pub before going to the spa for an evening session. The food was very tasty there. The spa was a great size and had plenty of seating.Although the sauna is small, we used it 3x without anybody else coming in. Breakfast offered a large array different foods from cheeses and meats to pastries/ toast and cooked breakfast. We had fruit, cooked breakfast and a blueberry muffin for later and it was all delicious. The hotel is also very beautiful and well kept. "

"Had a fabulous 5 days here. Staff were very attentive and professional at all times. Rooms clean and food, both breakfast and at dinner was extremely good. Only criticism was the wifi in the room we had which overlooked the lake was very very poor. "

"Lovelly staff in dinning area"

"Returned due to price and quality. Although getting breakfast was a chore. Took to long to replace food."

"Very nice hotel old worldly but very well maintained and spotless. Everyone could not do enough for you and the food is lovely and good portions. Breakfast plenty of choice and eat what you fancy ."

"We came for our honeymoon just to get away a couple off days. Room was clean. No fridge but lots off other items. Helpful when we run out off tea and coffee gave us more. Food was good. Restaurant staff were very friendly and polite. The new girl who had started the same day we came was very nice and could not help us enough. Only downside could not get a hot drink at dinner time. Plenty off water but nothing hot. But over all very happy with our stay and planing our next stay for next year."

"Excellent reception and restaurant service. "

"Great parking and breakfast."

"Great help from reception when I needed it."