"The breakfast spread was great - combination of savoury and sweet options. Room was clean with fantastic light-blocking curtains.
Most of the staff were brilliant, helpful and welcoming."
"Initial impression wasn’t great as, lifts were out of order, carpet in public areas appeared to need a wash and card entry system on outside wall was broken. Staff were very helpful as I was able to leave my case before check in. This meant I could tour Lancaster. Room was clean and outside noise in evening was negated by the earplugs supplied. I would visit again if I was in the area."
"i thought it was all good , deco , to rooms , staff , pools , only thing i didn’t know it was scottish holidays so lots of kids there and wanted a peace break , so only stayed one night"
"The location and grounds of the hotel is beautiful. The staff were friendly and helpful especially Rita’s. Plenty of parking spaces.
Breakfast was above average. My husband loved the set up and the place looked clean,
We would definitely stay here again."