"I'm giving this 5 stars mainly due to the STAFF ! the people working in this resort has amazing customer service skills! from the front desk, restaurant, cleaners and everyone here is excellent. Special mention to Ian the one who drove us around. People here are polite, respectful and very attentive to customer needs.
If I can just suggest few things....
Pls provide a bigger Safe to accommodate at least a standard size laptop.. and....
Better locking system especially in the backdoor esp that...
"Mahogany is a hidden paradise! At first it looks small and basic, but once you see the rest of the property, you realize you don't need anything else! The rooms are so charming and well planned, they give you a sense of privacy, relaxation and a jungle-like feeling but with the amenities and luxury of a 5-star hotel.
The food at the restaurant is amazing! A small menu but has everything you need. We especially enjoyed breakfast (not included)! The coffee, the croissants, the fruit and the eggs,...
"The most kind staff we’ve ever encountered. The hospitality really shined here. When we arrived, they greeted us with warm smiles. We stayed for 6 nights and the staff made our engagement celebration a wonderful experience. They make sure you’re comfortable and are quick to correct any issues you may encounter.
The staff helped with booking our tours, recommended where to visit, booked private transport, and guided us to best experience El Nido!
Truly outstanding service!"