Palaces in Lausanne District

"Clean room with good view of the lake."

"Amenities in the room are very limited "

"The breakfast was good with lots of choice. The room was comfortable and clean. It seemed that there were fewer staff available then in other hotels so we didn't really interact with staff to rate them."

"Really close to the train station on platform one. Nice hotel with Freddie theme. Staff was always helpful. Location was great for activities at the lake."

"Not so good and I would not stay again"

"The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations. "

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Very quiet, clean room and friendly staff "

"Very clean and professional help. Thank you"