"We stayed at this property a month ago and felt if was nice for the price we paid. This time we paid $30 more and the experience wasn't as good. My husband likes the breakfast. It has a good variety and is fresh. Our check in was fine, but I had used Expedia to book our stay and I chose a regular room with a king size bed. We were put in an accessible room, which was $10 cheaper on the app, but I chose a regular room for the extra $10 so I could have a regular tub. The associate gave us a new room, the type I had booked. We were put in a room on the end, which was full of smoke. Either someone was smoking in their room, or, people propped the door and were smoking outside. The people in the room next to us were playing a base guitar or something. The associate tried to get their attention to stop, but they didn't answer the door and turned up their TV! Again, we were moved so we didn't have to hear the reverberating noise. The keys didn't work on the new room. When my husband went down to let them know, mind you, we are exhausted, sheived us to a different room. It was a room with a tub with jets. The jets worked fine, but the knobs were corroded and falling off. The bed most definitely needed a new mattress and I'm not a fan of small square pillows.
Really, if we would have paid what we did the last time, it would have been exactly what we paid for. This time, not so much. The staff are nice. They tried to be accommodating. They allowed us an extra hour to check out. "