The Grand Hotel Leicester by The Unlimited Collection
8/10 Good
"Room and bathroom was clean, a bit small for a family room. once the sofa bed was made up we couldn’t use the chairs with coffee table. The linen and towels weren’t refreshed and just folded and put back for re-use which we didn’t like at all.
The bed was “made” but not cleaned before tidying it. Please keep an eye on both of these if you are fussed about the “hotel” experience.
Our room was not hoovered during our stay.
Paid a premium price for a 4 star local hotel, then we paid extra for parking which really should have been free for guests staying more than 2 nights at least!
Parking is onsite and leads straight into reception which was good. Lots of places to eat on the hotels doorstep. However, it was extremely noisy until late at night. We were woken up very early on our first morning, to the loud sounds of scaffolding being removed from the front of the
Hotel. There was no pre-warning of this noise pollution and they could have started later than 7 in the morning to remove it! That was very annoying.
The hotel was nice but only for 1/2 nights because of the noise and cleaning issues."
"The room was fine for the price that I paid however you dont expect to go to your rooms bathroom and have to flush the toilet from a no2 that was obviously left from a previous occupant, Clearly the cleaning standards are not very good."
"I was given the option of choosing a room on the ground floor or a room on the 2nd floor. I chose the 2nd floor room. The room was well presented and clean. It had a double and a single bed as well as a sink, fridge, kettle with tea and coffee. The bedding was comfortable and appeared to be very clean. They left a towel on the bed together with bottle of water which I appreciated. The bathroom with the toilet and shower were down a corridor and the shower was good with good pressure and temperature.
I only met one member of staff who was very kind and professional. I arrived around 15.40 so I apologised as this was outside their core hours but they said it was fine. I appreciated their flexibility.
The wifi was functional which was fine for my requirements.
I was able to parking directly outside the guest house as all 3 spaces we free when I arrived.
I would encourage other travellers to take their own shampoo and shower gel as these were not provided by the owners/operators of the guest house.
Thanks very much Glenfield Lodge Guest House."
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