Hotel Santa Cruz

Property class: 3

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Located close to Huaca Pucllana Ruins and Waikiki Beach, Hotel Santa Cruz provides free continental breakfast, a terrace and a coffee shop/cafe. The on-site international cuisine restaurant, La Plazoleta, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Room

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Twin Room

Room

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Miraflores, a neighbourhood in Lima, Hotel Santa Cruz is in the entertainment district and near the beach. Huaca Pucllana Ruins and Bridge of Sighs are notable landmarks, and the area's natural beauty can be seen at Miraflores Central Park and John F. Kennedy Park. Larcomar Shopping Center and Costa Verde are two other places to visit that come recommended. Visit our Lima travel guide
Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074

What's nearby

  • A coastal cityscape with a steep cliff, a beach with parked cars, and buildings in the background.
    Malecón de Miraflores
    5 min walk - 0.5 km
  • A coastal cityscape with a beach, cliffs, and mountains in the background.
    Costa Verde
    7 min walk - 0.6 km
  • A coastal cityscape with a beach, roads, and urban buildings.
    Miraflores Central Park
    19 min walk - 1.6 km
  • A historic building with ornate architecture, surrounded by a well-maintained garden with yellow flowers.
    John F. Kennedy Park
    19 min walk - 1.6 km
  • Costa Verde Beach
    7 min walk - 0.6 km

Getting around

  • San Juan Station
    13 min drive
  • Santa Clara Station
    25 min drive
  • Lima (LIM-Jorge Chávez Intl.)
    35 min drive

Restaurants

  • Café de Lima
    6 min walk
  • El Señorío de Sulco
    7 min walk
  • Neira Café Lab
    4 min walk
  • La Red
    2 min walk
  • Atelier De Pizza
    7 min walk

About this property

Hotel Santa Cruz

  • Hotel near Costa Verde
  • Located close to Huaca Pucllana Ruins and Waikiki Beach, Hotel Santa Cruz provides free continental breakfast, a terrace and a coffee shop/cafe. The on-site international cuisine restaurant, La Plazoleta, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • Free self-parking
    • Limo/town car service, a 24-hour front desk and multilingual staff
    • Concierge services, a lift and 1 meeting room
  • Room features
  • All 90 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Memory foam beds and down duvets
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with satellite channels
    • Daily housekeeping and phones

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Frequently asked questions

Is Hotel Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Cruz?

Self-parking is free at this property.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Santa Cruz?

Checkout is at noon.

Does Hotel Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 180 per room applies.

Where is Hotel Santa Cruz located?

Located in Miraflores, this hotel is within 1 mi (2 km) of Costa Verde, Huaca Pucllana Ruins and John F. Kennedy Park. Miraflores Central Park and Waikiki Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Cruz Reviews

7.2

Good

7.8

Cleanliness

8.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 130 out of 472 reviews
Rating 8 - Good. 154 out of 472 reviews
Rating 6 - Okay. 101 out of 472 reviews
Rating 4 - Poor. 43 out of 472 reviews
Rating 2 - Terrible. 44 out of 472 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms where ok. Internet not working in bedrooms. Staff are friendly. Location is good. Could have a bit more variety from one day to the other.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is great
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Stayed 5 nights in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The sheets don’t fit the beds, towels old. Breakfast was not included.
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware if you plan to book this hotel

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to another hotel, do not waste your money

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
Stayed 7 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible En todo aspecto.

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good service
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
Stayed 4 nights in Aug 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Stayed 6 nights in Jun 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
Stayed 3 nights in Jun 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Cheap hotel in a good location

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre pas insonorisée. On entend tout.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding - always there to help! A five star staff!
Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! Very helpful and friendly.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Location, and personnel very friendly.
Stayed 11 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Lima

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

Disliked: Staff & service
.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2021