8/10 - Tốt
Richard John
Đi cùng bạn đồng hành
06/05/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for 9 nights.
The first impression was as we expected of a 5 star luxury hotel. The conseirge/luggage carrying guy was fantastic - a really nice welcoming. Couldn't remember his name - it was the same first name as the general manager I think he'd said.
The room was very comfortable, clean and really spacious with a massive bed. We had a view of the pool and the gardens. I like the old part of the building with all its character and private chapel. The new part is kind of bolted on which is novel but kind of works. The new part has maybe a corporate feel? I don't know, couldn't quite pick up on the vibe.
Strangely it seemed pretty quiet in the hotel, not many guests? Perhaps in peak season theres a bit more atmosphere with people using the pool side bar. But having it quiet was quite nice, we felt we had the hotel to ourselves in a way.
Location is good - areas are easily accessible by taxi or train - Lisbon, Cascais, Sintra etc.
Breakfast room - a lot of attentive staff. Plenty of fresh and good quality breakfast options to keep you going. It would have been nice to have had an initial greeting and introduction - timings, what you can drinks you can ask for etc. You can order a 'pack up' if you're out and about and miss breakfast.
I have a couple of negatives. We needed an information booklet in the room.. Is it that we're expected to find everything on our phones nowadays?
Also..drinking water providers would have been handy - dotted around the hotel.
Richard John
Lưu trú 9 đêm vào Tháng 4, 2026
