6/10 - Được
Tracy
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31/10/2025
Check in went well until we found someone in our room ( luckily not in a compromising position). The had been given the incorrect room. They then had to pack up and go to their correct room, whilst we had to wait for the room to be checked for us to use. We had to ask for a coffee while we waited, nothing was offered. The room was large and clean. Water bottles a nice touch, however this was only on arrival and not replaced each day.
The suite had 2 steps to the door, then another 2 steps down from the bed area to the sofa area and 2 more steps in the bathroom. This was a little hazardous for overnight bathroom visits. A small light to highlight the steps would be helpful. The room had a dark decor, however the lighting switching only allowed for all on or all off. There was no option for just the bedside lamps. In the bathroom the sink was low, there was no additional light around the mirror making shaving difficult. The showerhead was low and fixed, unable to stand underneath. However the only way to turn on the shower was a red lever valve above the shower head. The water to the shower did not get quite hot enough. The towels were lovely and large, something not often found. They were necessarily changed each day , however the coffee etc and mugs were not.
The hotel has a bar but please note it closes at 9pm. We found this out after coming back for a 9.30pm nightcap and being unable to get one. We were not aware of such early closing.
Tracy
Lưu trú 3 đêm vào Tháng 10, 2025