Is Marlborough Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marlborough Hotel?

Self-parking is free at this property.

What time is check-in at Marlborough Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

Where is Marlborough Hotel located?

Located in Crosby, this hotel is within 1 mile (2 km) of Crosby Beach and Antony Gormley's Another Place. Blundellsands Beach is 1.8 mi (2.9 km) away. Waterloo Station is 12 minutes by foot and Seaforth & Litherland Station is 18 minutes.

Marlborough Hotel Reviews, Deals & Photos 2025

6/10 Okay

Verified traveller

10 Apr 2022

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Disappointed

Very cold no heating had to ask then ask again They let us in to room early but it had not been cleaned so Covid is a bad risk as not been disaffected so would have rather left our stuff in the car until later

Stayed 1 night in Apr 2022

8/10 Good

Simon

27 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.

Stayed 1 night in Nov 2021

2/10 Terrible

Paul

19 Oct 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Staff

Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none! Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…

Stayed 9 nights in Oct 2021

10/10 Excellent

David

18 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decor was fabulous

Stayed 1 night in Oct 2021

2/10 Terrible

Andrew

6 Oct 2021

Disliked: Staff & service, property conditions & facilities

The Marie Celeste of hotels

Not a success. I arrived at check in time, the entrance was shut, nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that. 'she" was out, could. I come back at 4? I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut. I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it. I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower. Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap. In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.

Stayed 1 night in Oct 2021

10/10 Excellent

John

4 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good stay

Great place to stay. Far better than first look. Would go back again.

Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

28 Sep 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

This is an excellent small hotel which has a first class interior fit akin to a four star rating. The room I occupied was very small but extremely well fitted out. The owner spent a considerable amount of time looking after my needs with pride and expressed his passion for the comfort and safety of his guests. My room was on the front of the building which faces a very busy road and this was noticeably busy during the night. I am a very light sleeper unfortunately but most people would not notice the traffic. A great hotel very good value and near to ferry and city.

Stayed 1 night in Sep 2021

6/10 Okay

Derek

28 Sep 2021

Liked: Staff & service

Stayed 1 night in Sep 2021

8/10 Good

Mark

3 Sep 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was large, clean and well decorated. Unfortunately the bed wasnt very comfortable.

Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

15 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent superb recommend

Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

9 Aug 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We were let down as soon as we arrived as check in was from 2pm and we got there at 4pm and the room wasn't ready . We were shown to the bar /dining area to wait but was not offered any refreshments while we waited . The room had not been cleaned fully following guests having their breakfast . The room was very clean and comfortable . The shower wasn't great the water pressure was slow . The bathroom was tiny bearing in mind we were in a family room .

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

8 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2021

2/10 Terrible

George

25 Jul 2021

Disliked: Property conditions & facilities, room comfort

So small I could touch either wall

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

5 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Nice friendly service No food or drink. This is probably due to Covid

Stayed 1 night in Jul 2021

10/10 Excellent

Claire

18 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Werkend break

Excellent, friendly service. Nothing was too much trouble. V clean, modern room. Close to beach, coastal path and restaurants.

Stayed 2 nights in Jun 2021

8/10 Good

Susan

5 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

From the outside it looked slightly rundown but when I entered I was pleasantly surprised. Great breakfast included in the price

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

25 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to get too parking at rear close to restaurants. Room is large and very comfortable

Stayed 1 night in Jan 2020

6/10 Okay

Noman

22 Jan 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Staff can be polite And more accommodating

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

7 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean Hotel. Newly furbished .Very friendly and helpful staff. The only thing we had problem with was WiFi. Close for Albert Docks and centre.

Stayed 4 nights in Dec 2019

10/10 Excellent

Graham

12 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very roomy clean great breakfast

Stayed 1 night in Dec 2019

10/10 Excellent

Oliver

29 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

24 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely unexpected find. The rooms and decor were lovely and impeccably clean. Staff were really friendly and helpful. Enjoyed our breakfast. Thank you for a lovely stay highly recommend

Stayed 1 night in Nov 2019

8/10 Good

Angela

25 Oct 2019

Stayed 1 night in Oct 2019

8/10 Good

Kevin

25 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refurbished inside with comfortable beds and good size rooms

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

23 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good size clean room, fantastic breakfast. Easy for public transport into city centre

Stayed 1 night in Oct 2019

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Marlborough Hotel

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Triple Room, Ensuite (2 Adults & 2 Children)

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Double Room, Ensuite (shared toilet)

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Single Room, Ensuite (shared toilet)

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