Search Hotels Near Liz'a Arroyo Crossing, Cabo Pulmo

"I had to request for my room to be serviced 2 separate days. First day I waited until 5 PM to call for service and second day I requested morning service and it wasn’t completed until 2 PM"

"Parking was great. Lobby noise unnecessary as most rooms face courtyard .... .more discretion woukd be better "

"This was our second time to visit Secrets & it did not disappoint! We enjoyed that we were familiar with the property. We were able to be more involved with activities that were offered. Loved!"

"Ohh my gosh!! This was amazing. This is a small hotel. We had access to a pool the beach, the dining room is 6 tables. The drinks were amazing, especially the margaritas!! They were out of chocolate brownie so the next night our waiter asked the chef to make a Chocolate cake for me!! I really had no words for how private and taken care of we felt. I would 100% stay here again!!"

"yes"

"Clean room, nice pool, good breakfast, AC works well, great location on the beach and nice staff. They place is quite dated though. No mini-fridge, poor wifi, poor hot water."

"Yes"

"Great hotel to be close to airport before early flight."

"Firstly, I rarely review any business good or bad, but Hotel Palmas de Cortez was simply appalling. When checking in, the woman at the front desk would only cut us one key card for the room for 3 people. She said come back tomorrow if you want more. She was incredibly rude. When we got to the room, it was a dump. We had a Presidential suite and it was anything but! It was so run down and disgusting we went back to the front desk and asked for another room. We were subsequently shown room that was covered in more dust, had dead insects on the window sills, stunk of mold and didn't look as if it had been cleaned in months! We eventually stayed in the original room as we had no choice. We went out and bought cleaning products from the local supermarket and cleaned the room ourselves to where it was livable. Housekeeping only made the bed and folded the used towels. I deliberately left dust on one of the sofa arms to see if housekeeping would wipe it off during the 6 nights we were there - it was not! The overall hotel is tired and desperately in need of a facelift and someone who cares about the property. The restaurants on site were terrible however the staff at least were pleasant and helpful. The pool bar doesn't serve food - you have to get takeout! The gym was disgracefully filthy - couldn't use it! We've stayed at many properties in Mexico, some good, some bad, but nothing like this! The website portrays the hotel as something entirely different to reality. Stay away!"