Initially, we did not get the room that we requested in advance - one with a walk in shower.
We were moved to another room with a shower, but it looked like it had not been serviced thoroughly as on opening a drawer there were used cotton wool balls in it that had been used to remove make up!
Floors looked very dusty in both bedroom and bathroom. You have to ask if you want your room serviced each day - we did so and only the beds were made. No clean towels or clean cups (usual basic standard for a room service?)
Another room in our party experienced a leak from the floor above which required them to be moved. They were upgraded to a superior room which was a lot cleaner than a standard room.
The breakfast was good: sausages, bacon, hash browns, scrambled eggs and baked beans were on offer, but no mushrooms or tomatoes. Also available: cereals, yoghurts, fruit, croissants and mini muffins alongside the toast.
Coffee was a letdown (yes, I am a coffee snob) as it was a hot water urn with instant coffee sachets (same as in the rooms)
Not the best of hotels we've stayed in. The rooms looked very tired. Possibly it is in the middle of a refurb? Not sure.
The beds were comfy and there was a fan in the room (if you are taking your dogs with you, be aware there is no air-conditioning so the rooms would get quite warm)
The downstairs lounge/bar/restaurant area looked okay and fairly tidy.
The staff were friendly and helpful.