2/10 - Tồi
Judith, Henderson
Đi cùng gia đình
16/12/2025
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
There were several problems with the 2 bed/2 bath apt.: a previously flooded kitchen floor which caused separation of board, a bedroom door handle that fell off my son trapped until I got out of the shower to let him out, and the on-suite shower and sink drains barely functioning. I requested another room but told there were none available. Work men were sent to repair door handle and put some screws in the moving floor boards (they said floor was to be replaced) which took about an hr., but they couldn't do anything about the drains (the second bath's drains worked fine). I booked this apt. 3 months before out trip. Mere minutes following the booking I found the price had dropped almost 10%, so I contacted them to complain and was told it is and automated system nothing personal, so the last thing I expected to get was such a poorly maintained room. Had all been in order and out time wasn't waisted waiting on workers (no room safe, so I wasn't leaving) I would have given this place a much higher mark.
Judith
Lưu trú 5 đêm vào Tháng 12, 2025