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"My kids loved this hotel and the rooms are a great size.We stayed a Wednesday to a Friday, Thursday morning there was a sign on the pool that it was closed until further notice. When I asked the front desk about it, the gentleman was extremely rude. I heard other guests asking about the pool also, and he was short, unkind and irritated at everyone. We booked this hotel for the pool and we were given no details. On Friday when it was opened the pool and hot tub were freezing."

"Room clean"

"I received two key cards for Room 139; however, neither card worked when I initially attempted to enter. I returned to the front desk, where the staff reprogrammed the keys. After receiving the updated key cards, I went back to Room 139 and was able to open the door. Unfortunately, this led to a very uncomfortable and inappropriate situation, as the room was already occupied by another guest. Walking into an occupied room is a serious lapse in basic hotel procedures and raises concerns about both guest privacy and safety. While I understand that mistakes can happen, this experience was extremely unsettling and has left a negative impression. Due to this incident, I will most likely not be returning in the future."

"The room was clean and dated, but expected from a busy beach front location. Parking was easy, as was check in. Very nice greeting and helpful front desk. "

" Bar and staff were epic!!!!!!"