Search Hotels Near Los Cristales Outdoor Theater, Cali

"Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation."

"Todo súper bien "

"Super bien"

"The main restaurant offer a terrible service. We order lunch with some steaks, and the plate took almost 45minutes ti arrive, and it came cold and not on the term requested for cooking."

"The breakfast menu was limited. However, the available options met our needs. Our Superior Suite was very roomy and comfortable. The king-size bed was huge and very comfortable. Aside from the faint smell of cigarette smoke, we enjoyed our 4-night stay. The staff was attentive and friendly. The pool is situated in the common area and is not conducive to privacy. "

"The stay overall was nice and the hotel itself is comfortable. However, I agree with some of the other reviews it feels like the hotel opened before everything was fully ready, there's construction happening currently. There’s no on-site restaurant, and there were no vending or ice machines available for guests, but there's few nice restaurants/spot to eat around it. In my case, I had just undergone a medical procedure and needed ice multiple times a day, which made things difficult. Delivery also wasn’t reliable after around 7–8pm, orders would get canceled regardless of the tip offered. That said, I want to give full credit to the housekeeping staff. The cleaning was excellent, and they consistently left my room spotless."

"Everything as great the breakfast was amazing and my suite was super clean. Also the staff was very friendly."

"Unfortunately, breakfast experience wasn't good, the service from the staff was very deficient make you feel like it is just a compromise to serve. In addition, just one type of milk, can OJ in a tropical country, and third-class portion of fruit. I'm sorry about my opinion, but I visited the hotel years ago and the experience was totally different"

"Great buffet breakfast friendly staff great service "