Khách sạn Đường mòn Los Gatos Creek

"Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted. Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful. There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk...

"Overall not the greatest but somewhat good for an affordable one night stay. Wasn't our first choice since everywhere was booked for the world cup. The surrounding community felt sketchy. Room temperature was never consistent. It was either too cold or too hot. Bathroom was a sliding door that had an open hole so privacy is not good but ok for couples. I give 10 out 10 for staff friendliness. Get to breakfast early starting 6am. Do not go past 8am when everyone is there. People have no manners....

"Parking charge, charge for breakfast"

"Lovely night stay."

"Great hotel. I have stayed here often. Lovely rooms,nice gym, good restaurant, and wonderful helpful staff."

"Nice breakfast, including plant-based milk. The only issue was that there were no glasses in the room, so we got cups from the breakfast area. Uber car used by hotel for airport shuttle. Paid for by hotel. Very quick response time. Nice stay, good value."

"The air conditioning did not work and it was hot and the wifi Also did not work. There was no ripe fruit at breakfast"

"Notified the Manager that the cable TV was not working. They never fixed the Cable TV for 2 days. Therefore, no TV for 2 days. Alarm Clock was not working. Notified the Hotel Manager and they couldn't fix the Alarm Clock. Elevator breaks down on occasion. Breakfast is terrible. Grand Hotel needs new Management who is willing to listen to the hotel guest."

"Very clean, great breakfast and great stay overall"

"Breakfast included with variety, clean rooms and AC works perfectly."

"Clean!! Close to ballpark"

"Amazing stay"

"Clean room. Close to Apple Park and infinite loop. That’s about it. No gym. Dingy. Good parking!"

"Very chill hotel. Relaxed atmosphere and friendly staff. Will stay here next time I’m in town."

"We come here as a staycation. Enjoy the steam and dry saunas."

"Buena ubicación personal amable pero necesita mucho mantenimiento"

"Safe clean room. Lots of families with children could be seen. My kids made friends at the pool. Went for the World Cup at Levi Stadium. Perfect location for ride share service to take you to game. Seen lots of people walking from hotel to nearby restaurants, Walmart, and Levi Stadium. If you are looking for luxury this isn’t the place for you. If you are looking for your family to be safe and get a good nights sleep, then you have found your next stay."

"We asked for late checkout, after agreeing the night before, the person at the desk was very rude and demanded we leave at 11 even though there were many vacancies and no cleaning staff at the time. Very disappointing"

"The room was very nice. Huge bathroom, nice comfortable bed and great pillows. Parking was easy and convenient."

"Good experience."