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"Everything was wonderful"

"Hotel was excellent from.stsrt.to finish. Lake view was brilliant. Room was soacioua and comfortable. Food in restaurant vrilliamt and all staff so friendly and helpful"

"Really enjoyed the cookie at the check-in and our room was very clean and spacious. The bed was comfortable and the bathroom was clean. There was a strange smell each time we returned to the room, where the taps and shower hadn’t been in use, but overall a good stay. We really enjoyed the pool area and the staff were very hospitable "

"We began our stay on the outdoor terrace while watching the sunset over the lake and sipping Franciacorta. The staff was very helpful and attentive and helped us with details for a ferry trip to Monte Isola and a visit to a winery. Breakfast was delicious, the bed was extremely comfortable, and the views were breathtaking. Internet access was great. We were traveling by train and managed the 20 minute hike up to the hotel, but if you don’t have a car and would like to arrange for a taxi be sure to communicate with the staff prior to your arrival. They are very helpful and can provide information and assistance. "

"We arrived late as our plane was delayed...the reception staff were very friendly, quick and efficient. The young lady at the coffee bar was helpful and served us very quickly."

"Very good service. Although it was closed, the service was on top. "

"Beautiful property, just a short drive from Iseo."

"The hotel was just lovely and set in the most beautiful location. Staff couldn’t do enough for you and food was fabulous. Would absolutely recommend to people"

"We felt mislead by the pictures on Expedia. It looked amazing and it said it was a 4 star resort. It was neither. We literally looked for other hotels to move to in the middle of the night because they had a pool party that was so noisy. The room was absolutely horrendous. The suite had two levels. The living floor’s ac did not work and they could not fix it. The lower level felt like a dungeon. The only positive is that the front desk people (we dealt with two) were nice and tried their best. It felt like they were alone in there. We did not see any other staff at all. Overall, We had a horrible experience there and we absolutely feel mislead and robbed of our money. "