Khách sạn Lowfield Heath

"Terrible service and food at the restaurant was awful. Pizza base wasn't cooked and the Thai green curry chicken was like rubber. When I forked the chicken it bounced onto the floor. For 15 mins the staff stepped over the chicken and sauce on the floor. I asked them if I should clean the floor and the looked at me blankly. So I cleaned it up myself...It felt like the staff had never seen a guest before. To make things worse you have have to pay extra to park at the hotel..."

"I like Cleanliness"

"Very convenient in terms of location in relation to check in & security at the airport . Especially for early for early flights . Nice touch 20 % discount at giraffe & spoons , by showing your key card"

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"Fantastico e inaspettato"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"No lift in our part of the hotel. Lots of up and downs otherwise great"

"Room was lovely, but really could do with some air-conditioning as it was unbearable to sleep in the heat, the fan supplied was pretty much useless. The staff were fantastic and made us feel welcome throughout.. The only downfall is we had children in the room above us who were constantly bouncing a football! Would I return again? Yes but there needs to be a stricter policy about children."

"Very convenient to the airport. Don’t take an Uber. The hotel has shuttle for only 5 pounds per person. Uber was 45 pounds one way."

"Very nice place to stay. Thank you"

"This hotel needs a complete overhaul- very dated, tiny rooms, short of staff and poorly trained when they do turn up. Bedroom over crowded with furniture so you literally have to climb over things to move around- windows don't open, tv doesn't work- very expensive for the quality provided"

"Closeness to gatwick airport. Also walking takes 10 mins compared to shuttle which takes 1/2 hour"

"There was no privacy once you draw back the curtains as the room as front facing. There was no A/C in the room which made it difficult on a hot summer day. Staff said that swimming pool was not very big so had to inform them before using to avoid overcrowding."

"Breakfast was fresh! Staff kept on top of keeping it fresh"

"Lovely staff and amazing service! Will come again."

"It was a lovely property with an interesting history. We visited in the middle of a heat wave and without any A/C and being unable to open the windows more than a few inches, the rooms were hot! A nice quiet fan was provided but it made the heat slightly less unbearable. Thank goodness for the pool! The staff were pleasant and helpful."

"Beautiful old property in an idyllic setting. Friendly and helpful staff. Food good on the whole. Shower cold this morning in both rooms, which was disappointing. Lovely large bath sheets. Coffee machine in each room. Enjoyed our stay."

"LANGSHOTT STATEOF MIND Tudor Licious is all I can say , as whilst recumbent in my hotel room in Cannes after an early morning flight . Part of me had been. excited to leave britain the other wished I was waking slowly in the glorious four poster bed I had slept in .last night In hindsight somehow i knew it was a one of a kind hotel stay when the heavy studded door swing open onto a balcony overlooking a green algae duck.pond with two doves cooeing in contentment as the warm evening...