2/10 - Tồi
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Đi cùng gia đình
25/08/2025
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
WE ARE PARTY OF 3 ADULTS WHO’VE BEEN STAYING IN FONTANA BOUTIQUE APARTMENT FOR 5 DAYS IN THE END OF AUGUST
THE FIRST IMPRESSION OF THE PLACE WAS RATHER DISAPOINTING NOTHING WAS REMOTELY CLOSE TO WHAT WE EXPECTED.
THE ROOMS WERE MUCH SMALLER THAN THOSE WE PREVIEW ON THEIR WEBSITE. AFTER UNPACKING OUR SUITCASES WE HAD TO TIPTOE BETWEEN THEM UNCOMFORTABLY. WE PREVIOUSLY MADE SURE WE’LL GET A QUIET ROOMS BUT INSTEAD OUR WINDOWS WERE FACING DIRECTLY OVER BUSY AND NOISY WALKWAY
THE SOFA BED IN THE OTHER ROOM WAS OF VERY POOR QUALITY AND OUR FATHER WHO HAS SCIATICA PAIN SLEPT FOR MOST OF OUR STAY ON THIN VERY UNCOMFORTABLE MATRES.
MOST IMPORTANTLY WE DIDN’T HAVE HOT WATER AND WE SHOWERED IN BARELY LUKEWARM WATER. UNFORTUNATELY NOTHING WAS DONE TO RESOLVE ANY OF THESE ISSUES, EVEN THOUGH WE ASKED THE MANAGEMENT TO FIX THEM 3 TIMES
IN THE APARTMENT WAS NO SINGLE CHAIR OR EVEN STOOL AROUND, NO ACCESS TO BASIC CHANEL TV,
THERE WAS NO SINGLE ATTEMPT TO COMPENSATE OUR TROUBLES.
THEY STUBBORNLY STATED THAT ALL THE CONDITIONS THEY OFFERED WERE FULLY MET
I WOULDN’T RECOMMEND THIS HOTEL TO ANYONE WHO VALUE PEACE AND QUIET AND WELL EQUIPPED ACCOMMODATION
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