Located in Lugano, Swiss Hotel Apartments - Lugano is in the city centre. Lake Lugano and Bolle di Magadino reflect the area's natural beauty and area attractions include LAC Lugano Arte e Cultura and Swissminiatur. Looking to enjoy an event or a game while in town? See what's going on at Pista La Resega, or consider a night out at Sci Club Cunardo. Visit our Lugano travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Swiss Hotel Apartments - Lugano
This smoke-free apartment building features concierge services, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu.
Swiss Hotel Apartments - Lugano offers 19 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas and includes kitchen islands. Tempur-Pedic beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free secured, covered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Highchair
Kitchen
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Hob
Kitchen island
Microwave
Oven
Paper towels
Toaster
Toaster oven
Dining
Minibar
Bedrooms
Down comforter
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed: CHF 60 per day
Tempur-Pedic mattress
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Heated bathroom floor
Shampoo
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Living spaces
Heated floor
Separate sitting area
Window screens
Entertainment
55-inch Smart TV with premium digital channels
Netflix
Pay films
Streaming services
Outdoor areas
Yard
Laundry
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Printer
Comfort
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Doorbell and phone notification
Hand-held showerhead
In-room roll-in shower
Lift
Phone accessibility kit
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Electrical adapters
Free bottled water
Free local calls
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
Mobile key entry
Multilingual staff
Phone
Safe
Tour and ticket assistance
Location highlights
In the city centre
Things to do
Casino nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
19 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), smart lock
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 60.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
A damage deposit of CHF 500 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7)
Rollaway bed fee: CHF 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
No pets and no service animals are allowed at this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Swiss Apartments Lugano Lugano
Swiss Hotel Apartments - Lugano Lugano
Swiss Hotel Apartments - Lugano Apartment
Swiss Hotel Apartments - Lugano Apartment Lugano
Frequently asked questions
Is Swiss Hotel Apartments - Lugano pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss Hotel Apartments - Lugano?
Self-parking is free at this property.
What time is check-in at Swiss Hotel Apartments - Lugano?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Swiss Hotel Apartments - Lugano?
Checkout is at 11:00 AM.
Does Swiss Hotel Apartments - Lugano provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CHF 700 per vehicle applies.
Where is Swiss Hotel Apartments - Lugano located?
Located in Lugano City-Centre, this luxury apartment building is within 1 mile (2 km) of University of Lugano and Lake Lugano. BSí and Parco Ciani are also within 10 minutes. Lugano Funicular Station is 17 minutes by foot and Lugano Station is 16 minutes.
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Reviews
Swiss Hotel Apartments - Lugano Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
10 - Excellent
12
Rating 8 - Good. 2 out of 18 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 18 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 18 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 18 reviews
2 - Terrible
2
Reviews
6/10 Okay
Verified traveller
2 Sep 2025
Liked: Cleanliness
Disliked: Communication
Fine hotel but very challenging with communication
The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
Verified traveller
Stayed 4 nights in Jun 2025
10/10 Excellent
Arturo
29 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Arturo
Stayed 1 night in May 2024
10/10 Excellent
Diana
1 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed.
Would definitely stay here again.
Diana
2/10 Terrible
Verified traveller
27 May 2023
Disliked: Communication
DO NOT STAY AT THIS HOTEL
Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Verified traveller
Stayed 1 night in Apr 2023
10/10 Excellent
Kenneth
7 Mar 2026
Nice big apartment in a good location close to the center
Kenneth
Stayed 1 night in Feb 2026
10/10 Excellent
Christian
15 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles perfekt
Christian
Stayed 1 night in Sep 2024
10/10 Excellent
Stéphane
10 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Très bien placé a moins de 700 mètre de tout, restaurant bord du lac et commerces
Stéphane
Stayed 1 night in May 2024
10/10 Excellent
Ana
21 Apr 2024
Liked: Cleanliness, room comfort, communication
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega.
Kommen gerne wieder.
Ana
Stayed 2 nights in Apr 2024
10/10 Excellent
hamad
27 Jul 2025
Liked: Cleanliness, room comfort, communication
hamad
Stayed 2 nights in Jul 2025
10/10 Excellent
OMRAN
25 Jul 2024
OMRAN
Stayed 5 nights in Jul 2024
8/10 Good
Aysun
27 May 2024
Aysun
Stayed 1 night in May 2024
10/10 Excellent
Rossella
20 May 2024
Liked: Cleanliness, room comfort, communication
Rossella
Stayed 1 night in May 2024
2/10 Terrible
Fidan
29 Jun 2023
Fidan
Stayed 1 night in Jun 2023
10/10 Excellent
Verified traveller
25 Jun 2023
Liked: Cleanliness, room comfort, communication
Verified traveller
Stayed 1 night in Mar 2023
10/10 Excellent
Dounia
17 Apr 2023
Liked: Cleanliness, room comfort, communication
Dounia
Stayed 2 nights in Apr 2023
10/10 Excellent
Anthony
12 Dec 2022
Anthony
6/10 Okay
Ribakov
23 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication